EverCare Medical is a premier importation and distribution company. It specialize in providing top-tier medical devices, disposables, and a wide range of healthcare products to meet the diverse needs of the Maltese market.

EverCare Medical’s team is customer-centric, offering personalized service and expert advice tailored to their clients’ specific needs.

EverCare Medical adopts a Quality Management System (QMS) based on the requirements of SM EN ISO 9001:2015

EverCare Medical has established the following strategic objectives to be pursued through the Quality Management System (QMS):

Long Term Vision

• To establish long-lasting business relationships with customers, built on mutual trust with strong potential for development and growth.

• To perform at optimum efficiency in every aspect of the operations to ensure the highest possible level of customer satisfaction.

Customer Focus

To provide excellent service by putting the customer at the centre of all activities.

• To meet customer requirements, and any other applicable legal or other requirements, promptly and professionally without ever compromising the business ethics and principles.

• To provide a flexible service that suits the needs of the customers.

• To constantly strive to identify and understand the needs and expectations of the customers.

• To give the required and deserved respect and attention to all clients.

Resources

• To ensure that all staff are adequately trained to perform their assigned duties.

• To ensure that all staff can adapt to difficult and unforeseen operational circumstances.

• To harness and develop the experience and knowledge gained over the years.

• To encourage synergy, teamwork and cooperation between the employees of EverCare Medical and the customers.

Quality

• To remain committed to continuous improvement in all work practices.

• To constantly demonstrate leadership, nurture the culture of good quality and continuous improvement across EverCare Medical.